Exchanges and returns

Exchanges and order returns

Changes and returns are accepted up to a maximum of 30 days after delivery, contacting the email, within 14 days after receiving the product.

Cancellations are not accepted

If you have any problem with your order, please contact Diurna through the email

The following items cannot be exchanged or returned

Due to the nature of these items, unless they arrive damaged or defective, they can not be returned of:

– Custom orders

Return conditions

Shipping costs for returns are borne by the customer. If the item is not returned in its original condition, the customer is responsible for any loss in value.